service standards.

process

our process is designed to ensure alignment between you & Isabella in the following ways

  • specific areas of mental health

  • collaboration as fundamental to the process

  • direct, honest dialogue

a 10-15 minutes exploratory call with one of our admin team will ensure that you and Isabella are the right match

fees + details

Appointment  length |     50 minutes


Appointment types    |     In-person or telehealth

Bookings                    |     On-line via the booking portal [existing clients only] | via email support@isabellakiddpsychology.com  | tel.  0421 915 560

Cancellations              |     Cancellations made less than 24 hrs prior to session incur full fee payment
                                    Cancellations made less than 48 hours prior to session incur 50% fee payment
                                     - notification via ik@isabellakiddpsychology.com / support@isabellakiddpsychology.com / voice-mail 0421 915 560

Contact                    |     e.  support@isabellakiddpsychology.com /  t.  +61 421 915 560    

Fees & charges           |     Appointment - initial           :  $290 incl. gst [+ credit card fees]
Appointment - subsequent : $250 incl. gst [+ credit card fees]

Payment                   |     By credit card [via stripe] 24 hours prior

Rebate - Medicare    |     Rebate of $141.85 re Mental Health Care Plan is deposited directly into nominated account [by Medicare] 
Rebate - Private health |     Determined by & at the discretion of individual health funds